Exchanges Policy
We do not offer exchanges for either USA or international orders.
Return & Refund Policy
USA Orders:
- Returns or refunds are accepted within 3 days of delivery confirmation, subject to our approval.
- Customers are responsible for return shipping fees unless the return is due to an incorrect item.
- To request a return or refund, please contact us at info@plussupplements.co and we will provide detailed instructions.
International Orders:
- Returns or refunds are not accepted unless the item is incorrect. In such cases, we will cover the return shipping fees.
Incorrect Items:
If you receive an incorrect item (for both USA and international orders), please contact us within 72 hours of delivery. Include clear photos of the item and packaging to request a replacement or full refund.
Damaged Items:
- All USA and International shipments are insured for damages during transit. If your order arrives damaged, the shipping carrier is responsible for addressing the issue.
- Please file a claim directly with the carrier, providing any required documentation, such as photos of the damaged item and packaging.
- If you need assistance with the claim process, contact us at info@plussupplements.co and we will guide you through the process to ensure a resolution.
Refund Processing
- Approved refunds will be processed within 10 business days and credited back to your original payment method.
- Refunds for incorrect items will cover the product value and return shipping fees (if applicable).
Additional Information
