Exchange/Return

Exchange Policy
We do not offer exchanges. However, you can request a return with our approval via email. Once your return is accepted and the refund is processed, you can place a new order for the desired item.

Return Policy
We offer a 3-day return policy. You may request a return within 3 days of delivery confirmation. Please note:

• Shipping costs for returns are the responsibility of the buyer unless the item is damaged or incorrect.
• To be eligible for a return, the item must be in its original condition, unused, unworn, with tags, and in its original packaging.
• A receipt or proof of purchase is required.

To initiate a return, please contact us. If approved, we’ll provide instructions on how and where to send your package. Items sent without prior approval will not be accepted.

Damages and Issues
If you receive a damaged or incorrect item, please contact us within 72 hours of delivery with clear photos of the item and packaging for a replacement or a full refund.

Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card company may take additional time to process and post the refund. If more than 10 business days have passed since your refund was approved, please contact us via our contact page or email us at info@plussupplements.co